Refund Policy

Your Satisfaction Matters

At IPTVQuébécois, your satisfaction is our top priority. We encourage all customers to take advantage of our free 24-hour trial before making a purchase so you can experience the service risk-free.

Refund Eligibility

You may request a refund for a valid reason within 3 days of your purchase date. To be eligible, your request must meet our refund conditions outlined below.

How to Request a Refund

To request a refund, contact our support team at [email protected] with the following information:

• Your order number
• The email address used for your purchase
• A clear explanation of the reason for your refund request

Non-Refundable Circumstances

Refunds will not be issued in the following cases:

• The service has been used for more than 3 days
• You have violated our Terms of Service
• Account credentials have been shared with third parties
• A VPN or location-masking tool was used to circumvent regional access
• No valid or legitimate reason is provided

Processing Time

Approved refunds are processed within 3 business days and returned to the original payment method used at the time of purchase. Please allow additional time for your bank or payment provider to reflect the transaction.

Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected].